How to avoid scammers

Most people you'll meet on ModelGo are serious professionals looking for genuine work, but scammers sometimes try to take advantage of new talent's enthusiasm or a client's trust. The good news is that most scams follow familiar patterns, and they're easy to spot once you know what to look for.

Ten tips to protect yourself

1. Always keep chats, bookings and payments on the platform.
2. Never pay a fee for registration, a portfolio or joining an ‘agency’. Real clients pay you, not the other way round.
3. ModelGo will never ask for your password or OTP code, so never share them with anyone, whoever they claim to be.
4. We will never, under any circumstances, ask you to pay by bank transfer outside the platform.
5. Check for the verified badge on the client's profile and read their past reviews.
6. Be wary of anyone who pushes to move to WhatsApp or Telegram before a booking is confirmed.
7. Don't send private photos, a copy of your ID or your bank details in a chat.
8. If an offer seems too good to be true, like a very high fee for a simple job with no audition, slow down and check.
9. Don't give in to pressure. Serious clients give you time to read the contract and ask questions.
10. Trust your instincts. If something feels off, you have every right to say no and end the conversation at any time.

Before a shoot

Take a few minutes to check things before you confirm any date; it can save you a lot of trouble.

• Make sure the booking is confirmed on the platform and the fee has been paid and is being held.
• Read the e-contract carefully, especially the usage rights and scope of work.
• Look up the shoot address and make sure it's a recognisable workplace, such as a studio or business premises.
• Tell a family member or a friend you trust where and when the shoot is.
• If you're under 18, your parent or guardian must give consent and come with you.

During a shoot

• You're entitled to bring a companion to the shoot.
• Stick to what's in the contract, and don't agree to major changes to the location, looks or usage without updating the contract on the platform.
• Keep your phone charged and within reach.
• If you feel unsafe, leave right away. Your safety matters more than any job.

After a shoot

• Confirm the job is done on the platform so your fee is released on time.
• Leave an honest review to help other members.
• Don't accept extra payments or ‘side jobs’ off the platform.
• If you notice your images being used beyond what was agreed, contact us; your e-contract is saved in your account.

If you suspect a scam

Don't feel embarrassed. Scammers are skilled at being convincing, and reporting them protects you and everyone else.

1. Stop replying, and don't send any money, codes or photos.
2. Tap the ‘Report’ button in the chat or on the profile, or email us at safety@modelgo.sa.
3. Keep screenshots of the messages and any proof of payment.
4. If you shared a verification code or password, change your password immediately and let us know.
5. If you sent money, contact your bank without delay.
6. If anyone is in danger, call the police on 911 or use the Kollona Amn app.